Audience: Supervisors level 14 & below

This program is comprised of four (4) meetings (2 hours each) and an additional 8 hours of work online (16 total hours) that will provide participants a “roadmap” with skills and techniques necessary to be successful in their supervisory role. Participants will discuss the challenges of supervision and the tools to create positive change in the workplace.  

After successful completion of this workshop, participants will be able to:

• Describe the role of the successful supervisor
• Demonstrate methods to communicate to ensure understanding
• Apply key coaching techniques for improving performance
• Employ methods of time management and accountability
• Demonstrate College’s commitment to ethical conduct and service excellence
• Apply Emotional Intelligence to relate more effectively to others in the workplace

Live (virtual) Meeting Dates: 9/23, 9/30, 10/14, and 10/21